Immediate Technical Support During Cyber Incidents
When a cyber attack occurs, speed, experience, and a structured response are critical. The sooner effective countermeasures are implemented, the lower the impact — and the faster your organization can return to normal operations.
CERTAINITY provides technical Incident Response when it matters most: precise, efficient, and backed by extensive hands-on expertise.
We help you detect, contain, and eradicate cyber attacks quickly and effectively.
Our Incident Response Services
Identification of the initial attack vector, the attacker’s movement through the environment, and the systems potentially affected.
Immediate measures to prevent further lateral movement and data exfiltration — tailored to your infrastructure and operational requirements.
Prioritized technical recommendations with implementation carried out either directly by our specialists or together with your internal teams.
Preparation of relevant technical information for executive management, regulatory authorities, insurers, and other stakeholders — clearly communicated and evidence-based.
Support for the secure restoration of critical systems, infrastructure, and business processes while preserving forensic integrity.
Post-incident review to identify root causes, eliminate weaknesses, and implement targeted measures to reduce future cyber risk.
In Case of an Emergency: CERTAINITY Incident Response Hotline
Do you need immediate technical assistance?
Contact our CSIRT:
📧 E-mail: csirt@certainity.com
📞 Phone: 0800 44 30 555 (Germany, Austria & Switzerland, toll-free)
We are ready to help — quickly, professionally, and discreetly.